If a product purchased is defective or not to Purchaser’s satisfaction, Purchaser may return the product in its original condition within [3] days of receipt.
Once your return is received and inspected:
Approved refunds will be processed within 5–10 business days
Refunds are issued via the original payment method
Refund Condition
Item must meet return eligibility requirements
Shipping costs are non-refundable
Return shipping is the customer’s responsibility (unless item is faulty)
Faulty or Damaged Items:
If your item is defective, you are entitled to a repair, replacement, or refund in line with South African law.
